BPESA is a not-for-profit company that serves as the industry body and trade association for Global Business Services in South Africa serving the international, domestic markets and BPO stakeholders.

Its purpose is to market South Africa to the world as an attractive place to offshore their business processes, thereby stimulating local job creation, particularly for unemployed youth, and coordinating industry role players to provide a sustainable supply of suitably skilled people to enable the sector to remain competitive and to grow.
As HR Analytics Institute we are committed to the vision of BPESA. It is our mission to train HR Professionals to world class standards in order to make this vision a reality hence our association.


SABPP is the professional body for HR practitioners in South Africa, as well as quality assurance body for HR learning provision. SABPP also accredits the HR academic programs of universities.

Our membership with SABPP is in line with their strategy of Excellence and evidence based through our provision of accredited courses on HR Metrics & Analytics: